At Tweedbet we take safer gambling seriously. Our aim is to help players enjoy controlled play and make confident choices about time and money spent on gambling. We provide clear tools, guidance and access to support so anyone who wants to limit or pause their activity can do so quickly and without stigma.
We promote a safer-play environment by making tools easy to find, applying proportionate checks and responding promptly to requests for help. Our approach is preventative and supportive: we encourage responsible limits, regular self-checks and early use of account controls.
Account holders can access a suite of controls in Settings > Responsible Gambling. These include deposit, loss and wager limits, session reminders and the ability to take short account breaks. Controls are applied immediately according to the chosen setting.
Players can set daily, weekly and monthly deposit limits to manage how much is placed into their account. Reductions take effect immediately. Requests to increase limits are subject to a cooling-off period and may require identity verification before they take effect.
Loss limits cap net losses over a chosen period and help keep spending within affordable levels. These limits operate independently of deposit settings and can be adjusted by the player following the same cooling-off rules.
Session reminders and reality checks are available to help manage time spent playing. Players can set automatic reminders at intervals and use temporary account breaks when they prefer an enforced pause. Short breaks are available immediately; longer breaks may require confirmation.
Longer-term self-exclusion is available for anyone who needs to stop gambling for a period. Options include temporary exclusions from 24 hours up to several months and permanent exclusion. GAMSTOP registration is supported and, where requested, will be implemented promptly; self-exclusion removes access to gambling services and blocks deposits.
If gambling is causing harm, seek professional support. UK players can contact GamCare, GambleAware, the NHS gambling support service and the Beacon Foundation for advice, counselling and referral to local services. If you are in immediate danger, contact emergency services or your GP for urgent help.
